Audit Response
Answer an Audit Without Stopping the Clinic
Log the request, assemble the records it asks for, and send a package with a cover letter that maps each item to where it sits.
What it does
The work an audit actually creates
Most of an audit response is retrieval and assembly. That is the part worth automating; the judgment stays with your compliance lead.
Assembled packages
The request names what it wants. The system gathers the matching records for those dates of service and builds the response package, with a narrative cover letter you edit before it goes out.
Deadlines tracked
Each request carries its own clock. Response windows, what has been assembled, and what is still outstanding stay in one place instead of somebody's calendar.
Readiness before the letter
Documentation completeness is scored as notes are written, so you can see which practitioners and procedures would be thin under review before anyone asks.
Coverage
The requests O&P practices actually get
Medicare, Medicaid, and commercial payers each request differently, so each audit is tracked with its own type, claim set, and response window.
Supplemental Medical Review Contractor
Targeted reviews of specific codes or utilization patterns, usually spanning several dates of service.
Recovery Audit Contractor
Post-payment review with recoupment exposure on claims that have already been paid.
Pre-payment review
Documentation requested before the claim is paid, so the response window drives the cash flow.
Post-payment review
Records requested after payment, where the exposure is money already recognized.
How it works
From letter to submitted package
The package is yours to inspect at every stage, because you are the one signing it.
- 01
Log the request
Record the audit type, the claims in scope, and the date the response is due.
- 02
Pull the records
Documentation for those dates of service is collected into a single package.
- 03
Draft the cover letter
A narrative letter maps each requested item to where it sits in the package.
- 04
Review and send
Your compliance lead checks the package and submits it. Nothing leaves unreviewed.
Testimonials
What O&P teams say
“I absolutely am obsessed with O&P Assist. We have received no findings from insurances requesting audits on our Practitioner notes. O&P Assist gives exactly what Medicare is asking for when it comes t...”
“I love everything about this program! I can not tell you how much pressure it has taken from us as admin, and how much quicker it makes our job. As far as I'm concerned, this is a Godsend :-)”
“O&P assist is a game-changer for our practice and support has been outstanding!”
“THANK YOU!! What a fantastic tool this is for the orthotic and prosthetic field!”
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See O&P Assist in action
See how O&P Assist fits your clinical and reimbursement workflow.